User agreement

This User Agreement (hereinafter referred to as the "Agreement") regulates relations between Innomedia Software Solutions FZ-LLC, registered at EO 28, Ground Floor, Bldg 01 - Co Work, Dubai Internet City, Dubai, UAE, hereinafter referred to as the "Service Provider" and User of the Service (hereinafter referred to as the "User").


This Agreement is an offer addressed to individuals, who must be at least 18 years old to use the Service. User accepts the terms of the Agreement and expresses full and unconditional consent to them at the time of the start of using the Service. If at any time a person using the Service does not agree to the terms of this Agreement, such a person must immediately stop using the Service for any purposes.


Terms used in the Agreement

  1. Service - is a financial management tool (application) created on the platform Intuit.com (https://developer.intuit.com/) which can be used by any allowed third party for purposes of book-keeping.
  2. Service Provider — Innomedia Software Solutions FZ-LLC, which has a license to use the Service and transfer it to third parties, as well as operating, servicing, and administering the Service. Service Provider grants the right of use to Users of the Service.
  3. User of the Service is an individual who has reached the age of 18, has full civil legal capacity, which uses the Service.
  4. User Agreement (Agreement) — the text of this Agreement between User and Service Provider, containing all the necessary and essential terms of the agreement. Compliance with the terms of the Agreement is a prerequisite for using the Service.

Validity of the Agreement

  1. Before starting to use the Service, User must carefully read the terms of this Agreement. Ignorance of the terms of this Agreement does not release User from responsibility for non-compliance with its terms.
  2. The beginning of User's use of the Service in any possible way (any services and functionality of the Service) means that User agrees to all the terms of this Agreement in full without any exceptions and restrictions and undertakes to comply with the obligations imposed on User by this Agreement. The use of the Service on other terms is not allowed.
  3. If User does not agree with the terms of this Agreement or does not have the right to conclude it, User must immediately stop any use of the Service.
  4. This Agreement is valid from the moment User starts using the Service and for an indefinite period.
  5. Service Provider may terminate this Agreement at any time unilaterally.
  6. The Agreement (including any of its parts) may be amended by Service Provider without any special notice.

Rights and obligations of User

  1. User has the right to use the Basic version of the Service provided to them without charge, subject to registration.
  2. User is solely responsible for all risks and losses that they may have in connection with the disclosure of his data, and is also liable to Service Provider if such disclosure leads to any losses of Service Provider (or violation of other rights and legitimate interests of Service Provider).
  3. User undertakes to use the Basic version of the Service exclusively for personal, home, family or other non-commercial use.
  4. User agrees that in case of violation of his obligations, Service Provider has the right to restrict (terminate) his access to the Service at any time.
  5. When using the Service, it is prohibited to:
  • use the Service in any way that may interfere with the normal functioning of the Service;
  • sublicense, lease, loan, sell or otherwise transfer access to your account or Virtual Items of the Service to someone;

Rights and obligations of Service Provider.

  1. Service Provider will make every effort to prevent failures, but is not responsible for temporary technical failures and interruptions in the operation of the Service, regardless of the causes of such failures.
  2. Service Provider undertakes to regularly improve the hardware and software complex, but does not guarantee that the software of the Service does not contain errors, the hardware part will not leave the operating parameters and will function smoothly.
  3. Service Provider is not responsible for losses or other harm caused to User in connection with his actions, as well as in connection with the actions of third parties.

Limitation of Service Provider's liability.

  1. The Service is provided on an "as is" basis, therefore, User is not provided with any guarantees that the Service will meet User's requirements; access to the Service will be provided continuously, quickly, reliably and without errors; the results that can be obtained using the Service will be accurate and reliable; the quality of the Service obtained using the Service will meet User's expectations; all errors in the software of the Service will be corrected.
  2. Since the Service is at the stage of constant addition and updating of new functionality, the Service may change from time to time without prior notice to User. Service Provider has the right, at its sole discretion, to terminate (temporarily or permanently) the operation of certain functions of the Service to all Users or to a specific User without prior notice.
  3. User is solely responsible for any violation of the obligations established by this Agreement and/or applicable law, as well as for all consequences of such violations (including any losses or damages that Service Provider and other third parties may incur).
  4. Service Provider does not bear any responsibility for the negative consequences that may occur in connection with the violations committed by User, as well as causing harm or loss to User as a result.
  5. Under any circumstances, Service Provider does not bear liability towards User.
  6. Service Provider is not responsible for User's lack of Internet access, for the quality of services provided by Internet providers.

Dispute Resolution and Agreement to Arbitrate on an Individual Basis

  1. By accepting the terms of this Agreement, and to the extent permitted by applicable law, User and Service Provider (collectively, "Parties") agree that any and all past, present and future disputes, claims or causes of action between them arising out of or relating to this Agreement, its formation, the Service or any other dispute between User and Service Provider or any of Service Provider's licensors, distributors, suppliers or agents (including any application store or platform from which the Service is accessed or downloaded), and whether arising prior to or after User’s agreement to this Section, (collectively, "Dispute(s)") will be governed by the procedure outlined below.
  2. User and Service Provider agree that any arbitration pursuant to this Section shall not proceed as a class, group or representative action.
  3. "Country of Residence" for purposes of this Section means the country in which User holds citizenship or legal permanent residence, as well as any country from which User regularly accesses and uses the Service. If more than one country meets that definition for User, then User’s country of citizenship or legal permanent residence shall be User’s Country of Residence, and if User has more than one country of citizenship or legal permanent residence, it shall be the country with which User most closely is associated by permanent or most frequent residence.
  4. If User’s Country of Residence is the United States, this Section (Dispute Resolution and Agreement to Arbitrate on an Individual Basis) shall be construed under and be subject to the Federal Arbitration Act, notwithstanding any other choice of law set out in this Agreement.
  5. The Parties will seek to resolve the disputes through informal dispute resolution. Before filing a claim against Service Provider, User agrees to try to resolve the Dispute informally by contacting office@innomedia.pro.
  6. Notwithstanding this agreement to arbitrate Disputes, either User and Service Provider may bring a lawsuit in a court of law asserting causes of action which seek only temporary injunctive relief until an arbitrator can be empaneled and determine whether to continue, modify or terminate such relief, to compel arbitration pursuant to this Section 6 or to enforce any arbitral award issued hereunder. Additionally:
  • If User’s Country of Residence is the United Kingdom, Switzerland or in the European Economic Area, notwithstanding this agreement to arbitrate Disputes, either User and Service Provider also may assert claims, if they qualify, trough the Small Claims procedure in District Court in Dubai, UAE, or if a court in User’s Country of Residence would not recognize such a requirement (notwithstanding the provisions of this Section), then in a small claims court or the equivalent in User’s Country of Residence.
  • If User’s Country of Residence is not the United States, the United Kingdom, Switzerland or in the European Economic Area, notwithstanding this agreement to arbitrate Disputes, either User and Service Provider may also assert claims, if they qualify, in a small claims court or the equivalent in User’s Country of Residence.
7. The Parties agreed on the following arbitration procedures:
  • If User’s Country of Residence is the United States, Parties agree that New Era ADR, Inc. (“New Era") will administer the arbitration under its Virtual Expedited Arbitration Rules and Procedures in effect at the time arbitration is sought ("New Era Rules"). Those rules are available at https://www.neweraadr.com/rules-and- procedures/. Arbitration will proceed on an individual basis and will be handled by a sole arbitrator in accordance with those rules. The arbitrator shall be authorized to award any remedies, including injunctive relief, that would be available to User in an individual lawsuit and that are not waivable under applicable law. If a party seeks injunctive relief that would significantly impact other Service Users as reasonably determined by either party, the parties agree that such arbitration will proceed on an individual basis but will be handled by a panel of three (3) arbitrators. Each party shall select one arbitrator, and the two party-selected arbitrators shall select the third, who shall serve as chair of the arbitral panel. That chairperson shall be a retired judge or an attorney licensed to practice law and with experience arbitrating or mediating disputes. In the event of disagreement as to whether the threshold for a three-arbitrator panel has been met, the sole arbitrator appointed in accordance with this clause shall make that determination. If the arbitrator determines a three- person panel is appropriate, the arbitrator may – if selected by either party or as the chair by the two party-selected arbitrators – participate in the arbitral panel. Except as and to the extent otherwise may be required by law, the arbitration proceeding and any award shall be confidential.
  • If User’s Country of Residence is not the United States, Parties agree that the arbitration will be administered by Riga Permanent Court of Arbitrage, registration number 40003759884, address Burtnieku Street 39, Riga, Latvia, LV-1084 (https://court.lv/ru), according to the rules of the procedure of the court.
8. Arbitration shall proceed individually. Regardless of User’s County of Residence or the rules of a given arbitration forum, Parties agree that the arbitration of any Dispute shall proceed on an individual basis, and neither User nor Service Provider may bring a claim as a part of a class, group, collective, coordinated, consolidated or mass arbitration (each, a "Collective Arbitration"). Without limiting the generality of the foregoing, a claim to resolve any Dispute against Service Provider will be deemed a Collective Arbitration if:
  • two or more similar claims for arbitration are filed concurrently by or on behalf of one or more claimants; and - counsel for the claimants are the same, share fees or coordinate across the arbitrations. "Concurrently" for purposes of this provision means that both arbitrations are pending (filed but not yet resolved) at the same time.
9. To the maximum extent permitted by applicable law, neither User nor Service Provider shall be entitled to consolidate, join or coordinate disputes by or against other individuals or entities, or participate in any collective arbitration (as defined above) or arbitrate or litigate any dispute in a representative capacity, including as a representative member of a class or in a private attorney general capacity. In connection with any dispute (as defined above), any and all such rights are hereby expressly and unconditionally waived. Notwithstanding anything to the contrary set forth in this agreement, in the event all or any portion of the provisions of clauses 6.9 or 6.10 of this Section 6 (Dispute Resolution and Agreement to Arbitrate on an Individual Basis) are found to be invalid or less than fully enforceable, then the entirety of this Section 7 (Dispute Resolution and Agreement to Arbitrate on an Individual Basis) may be deemed void and as having no effect upon either party's election.
10. Except as otherwise required by applicable law or provided in this Section 7, in the event that User has opted out from the agreement to arbitrate or the agreement to arbitrate is otherwise found not to apply to User or User’s claim, Parties agree that any judicial proceeding may only be brought in a court of competent jurisdiction in Dubai, UAE. Both User and Service Provider consent to venue and personal jurisdiction there.